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Do you need the help of an experienced professional locksmith? Whether your job is industrial, commercial, residential, or even automotive in nature, our experts have the tools and training to assist you.

Theres no need to panic, Empire has been the premier locksmith, providing service to Middle Tennessee and Southern Kentucky since 1980.    

While most of the locksmiths are a 1 man show, we have 5 locksmiths working out of 2 shops ready to assist you. Our Madison shop covers Madison, Millersville, Goodlettsville, Rivergate, Old Hickory, and Hermitage while our White House shop covers White House, Cross Plains, Millersville, Portland, Springfield, Gallatin, and Hendersonville.  The White House shop also covers Franklin Kentucky and Bowling green.

Having 2 shops allows us to keep a larger inventory closer to the area we cover.  If you are planning a huge security upgrade, a facility wide re-key project, or you simply have one of life’s little emergencies we are confident our team can help you.  Our normal business hours are Monday through Friday 9AM to 5PM during those hours our phones are answered by our office manager. After hours one of our on call locksmiths will answer and get you help as soon as possible. Unlike those 1-800 numbers all over the internet, With Empire you will ALWAYS talk to one of our team members. We will ALWAYS be here to help you when the other guys don't answer their phones.

We always try to be 100% transparent about price. Fill out the form below and we will get you a FREE QUOTE.
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We can help you secure your home. This is an area we are passionate about, and feel we are different than most locksmiths. Seriously YOU don't want the guy that brags about being "cheap" working on YOUR locks. 

We are THE Industrial / Commercial security hardware experts. From custom master-key systems to access control we can get your facility secured. We are well known for our experience with free standing electronic locks such as the Kaba E-Plex 2000.

Honestly we try not to do automotive locksmithing. We refer all of our Automotive calls (other than auto lock-out calls) to 2 or 3 amazing automotive locksmiths For a list of our TRUSTED AUTOMOTIVE LOCKSMITHS: Text CARKEYS  to 555888 

ROADSIDE ASSISTANCE. All of our AUTOMOTIVE lockout calls are answered by our Emergency Roadside Assistance Company Empire Emergency Roadside Assistance. We are the Official roadside assistance company of the Tennessee Titans.

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Empire Lock & Alarm is fully licensed by the State of Tennessee as a Locksmith company TN LS #000355

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We know we will NEVER be as "cheap" as some locksmiths and we're OK with that!  We will NEVER cuss you or call you stupid.

When you think about it, who in their right minds would ever want some grumpy old locksmith that brags about being "cheap" working on their locks anyway? 

W-9 info

We are ALWAYS happy to assist in an emergency BUT we have noticed companies taking advantage of this. IT IS YOUR RESPONSIBILITY TO REQUEST ANY PAPERWORK NEEDED BY YOUR COMPANY  PRIOR TO REQUESTING SERVICES. Our W9 is listed for your convenience. If you call and request a copy of our COI, or to be added as additionaly insured AFTER services have been rendered, YOU will be billed a one time $150.00 fee to set you up as a client.  THIS is NON NEGOTIABLE, 

Emergency or Same Day service is available for commercial clients.

Our minimum rate for this service is $125.00 trip & $125.00​ for up to 1 hour of labor.

PAYMENT IN FULL IS REQUIRED AT THE TIME SERVICES ARE RENDERED unless prior arrangements have been made. Cancellation after our technician is dispatched. 

We charge a "trip charge" for each location we travel to, this covers our technicians travel time and gas. Once a technician is dispatched to your location YOU  have control over the disposition of these services, as sending a technician to you prevents us from sending that technician to others at that time. The service call must be paid in full at the time this service is rendered.  If you choose not to pay for this service after it has been provided we will be required to file charges for theft of services.  2017 Tennessee Code  Title 39 - Criminal Offenses Chapter 14 - Offenses Against Property Part 1 - Theft  § 39-14-104. Theft of services.

Universal Citation: TN Code § 39-14-104 (2017)

  • (a) A person commits theft of services who:

    • (1) Intentionally obtains services by deception, fraud, coercion, forgery, false statement, false pretense or any other means to avoid payment for the services;

    • (2) Having control over the disposition of services to others, knowingly diverts those services to the person's own benefit or to the benefit of another not entitled thereto; or

    • (3) Knowingly absconds from establishments where compensation for services is ordinarily paid immediately upon the rendering of them, including, but not limited to, hotels, motels and restaurants, without payment or a bona fide offer to pay.

  • (b) Any individual directly or indirectly harmed by a violation of subsection (a) shall have legal standing to report such violations to law enforcement and testify in support of corresponding criminal charges.